Denunciation made on Nov 28, 2018 12:39:11 am
4TH FLOOR NO 2 BLDG GANG NAN INDUSTRIAL DISTRICT GUZHEN
ZHONGSHAN CITY, GUANGDONG
Phone: 86 15570067621
Category: Lighting Stores
JASONLIGHTING.CO,.LTD. Mark Y, SHENZHENSHI, GUANGDONG深圳市杰森照明有限公司 Mark Y, SHENZHENSHI, 深圳市杰森照明有限公司 ORDERED A $2400 CHANDELIER FROM MARK BUT NEVER DELIVERED BUT PROVIDED 3 TRACKING NUMBERS ALL FAKE ZHONGSHAN CITY GUANGDONG
I ordered my light from this company on September 26th, 2018 from a person by the name of Mark, he told me it would take about 10 days to manufacture the light and about eight days for it to arrive at my destination so I paid the money and ask him to provide me with a tracking number.
16 days later I still had not received the tracking number so I contacted him and ask him again for the tracking number and he said I will provide that the next day I did not hear back from him, so two days later I contact him again and finally on October 23nd he provided me with a tracking number.
I go online to see where the packages is and found out that that tracking number never existed, I told him that the number does not exist in turn he says give them two or three days to update the system and it will show up so I did.
on October 27th I checked again and the information was saying that there was no tracking number so I told Mark that I think he was lying and it would not take this long for tracking number not to be updated.
He comes back one day later on and tells me he was sorry but there's a new tracking number and it should be all fine and this was October 28 so I took his word and went online to track that number and what I saw was surprising.
This tracking number was for a package that was delivered on September 23rd to somebody in Miami but I live in Cincinnati and the audacity that he would give me a tracking number that belongs to somebody else just boggles the mind so I told him something is wrong here it should never take this long just to get a tracking number so again he blamed the shipping company for providing the wrong information.
By this time I was super mad and I know he was lying , October 30th he tells me that the package is in Hong Kong and there was a mistake in the tracking number and that he would provide the tracking number again next day so he gave me another tracking number this would be the third one, I went online and looked it up and it showed that the information was received by DHL on this tracking number but the package was not still there yet.
I told him how long did the shipper say it will take for them to ship the package to me, his answer was 3 to 5 days and this was on October 31st. As of right now today November 6th I just checked with DHL and nothing has changed in the tracking information.
They just have the shipping information and nothing else, the package still has not arrived at DHL for shipping so I'm concluding that this is a total scam as of this day.
It's been over 45 days since I make the payment and he still cannot provide me any real tracking information so I am requesting PayPal to refund my money. The three tracking numbers that he provided were 6091166782, 8598749110 and 8152223450, these are all supposed to be DHL tracking numbers. All of the conversation happened on WeChat platform which I have.
THIS WAS HIS RESPONSE.
The shipper just told me today that the size of the package is too big, there was no proper flight in the past few days that's why it delayed. they said, there will be flight which is ok for this package. please wait , we did never ever lie to you .
November 7, 2018 at 12:08:29 AM PST
THIS WAS MY RESPONSE.
Sorry but that is a lame excuse, you have given me so many excuses why the light is not here this is the first time I'm hearing that the package is too big to get in the plane you have never ever mentioned that situation, that's just a new excuse you just came up with anyway you can keep your light because I needed that light long time ago.
I gave more than enough time to make it right but even as of right now you still giving me excuses so the only thing I need from PayPal is to refund my money because I am getting ready to order that same light from another manufacturer today. You should just get your light from the phantom shipper that you mention all the time and keep it.
I just checked the tracking with DHL before I wrote this and it still says shipping information received and it has been the same since 10/31/18 and the last time you promised me that the light will be here within 5 to 7 days and today is the 7th day, you really need to stop lying and make a fool of yourself.
November 7, 2018 at 6:54:37 PM PST
I will be providing the whole conversation we had from the first time we spoke about this light till the last message you sent me yesterday from my WeChat account as soon as they request it.
November 7, 2018 at 7:00:56 PM PST
I just need my money back and you can do that, just keep your light that way I do not need to escalate this and this can negatively effect you if you lose with PayPal, its your choice.
November 7, 2018 at 7:08:34 PM PST
Person by the name of Mark from this company had promised me when I placed the order that the light would be manufactured and delivered to me In 18 days which would be round October 15th of this year but that never happened, it took him almost 20 days to provide me with the tracking number after I had asked him three times over that period and when he did it was a fake tracking number, he blamed that on the shipping company saying they made a mistake so I gave him the benefit of the doubt ,Oct 30th he provided a second tracking number which upon checking it belonged to somebody else and that package was already delivered in Miami on 23nd of Oct and I did not know this person, he tells me I can't believe I have such a lousy shipping company that I work with, at that moment I know he was lying to me I had a few choice words with him and called him a liar I was so mad, he then gave me a third tracking number which he created saying that shipping company mess up again and that's the tracking number that you currently you would be able to see on DHL, there has been no updates in the information from the time it was posted and that has be 9 days ago, I've seen this stunt pulled more than a few times on different products when dealing with Chinese companies I did get scammed so I would like to request that you refund my money back I don't need the light anymore because I ordered another light from a different manufacturer and the mind-boggling thing about this is that he told me if I can’t get the light to you time I'll refund your money, if you need to see the whole conversation from start to finish I do have it saved on my WeChat account and would be happy to provide it to you.
November 8, 2018 at 8:52:44 AM PST
I do not need the item anymore because I already ordered another one from different company and it will be refused,the light was never sent as promised, he had promised it would be here in 18 days and it has been 2 months ,it was very important the light gets here on time because of hotel construction time frame and also I wrote to you and mark that I did not need the light anymore because the light was still in China,now you cannot suddenly give him the benefit of the doubt after all the lying and delays that he has created, my light will be here from the other manufacture in 3 days so I need my money back and he can keep that light.
November 16, 2018 at 3:27:06 PM PST
I finally got my money back today.
November 27, 2018 深圳市杰森照明有限公司 + $2,285.00 Refund There is an open dispute associated with this transaction. Visit the Resolution Center to view status. The original purchase was September 26, 2018. Refunded toVISA x-3454You'll see "PAYPAL *SHENZHENSHI" on your card statement.Transaction ID78U98281NU071642E Seller info深圳市杰森照明有限公司https://www.aliexpress.com/store/2219033Refund details Refund total (includes tax and shipping) $2,285.00 Total $2,285.00
PLEASE NEVER ORDER ANYTHING FROM THIS SCUMBAG HE WILL SCAM YOU AND YOU WILL LOSE YOUR MONEY AND HE IS A HABITUAL LIAR, I WAS LUCK I GOT MY MONEY BACK BUT YOU MIGHT NOT BE THAT LUCKY. THIS ARE HIS PERSONAL AND BUSINESS CONTACT INFORMATION. MY CONTACT INFORMATION IS NICK PATEL KHARVASA@HOTMAIL.COM 1 513 655 7728 USA
NAME: MARK Y.
COMPANY NAME: JASON LIGHTING CO LTD
MOBILE NUMBER: 86 15570067621 EMAIL: email@example.com Address: 4TH FLOOR NO 2 BLDG GANG NAN INDUSTRIAL DISTRICT GUZHEN TOWN ZHONGSHAN CITY, GUANGDONG CHINA PAYPAL ACCOUNT :13416090800@163.COM