Denunciation made on May 30, 2019 9:17:18 am
I have ordered and payed for two ready assembled and tested compressors. Both compressors never have been tested for sure. No smell of Diesel in the fuel tanks and both engines were not fixed . I can send you a Video where we unpack the compressors. As you can see in the picture, it was not possible to tighten the screws, because they were too long and hit the top of the engine. The seller told me just to cut them …very professional – Whatsapp Chat can be provided. To fix everything I took a mechanic, who is specialiced in compressor technic, to assemble all. After the first start, the compressor has thrown down the belts. – Video I can supply. We tried it many times, but no chance to fix this problem. The engine moved always to he right side. The reason was that the engine mounts are too week and one was already broken- see picture- After I had four new engine mounts made to solve the problem- costs around 300,-€ plus 2 days on the road- I although changed all motor mount screws to the right lenght. I took again the mechanic to make the wheel adjustment with a special laser. Now the compressor was running about 2 minutes with very heavy vibrations. First problem he has not reached the promised 0,7 mpa. Only 0,55mpa were reached. Second problem, the compressor has thrown the belts again and already destroyed 2 belts- see pictures- After all this I had many discussions with the seller and I sent them many videos, where they could see how the belts are jumping, how much vibration the complete system has and how the compressor throws the belts. The answer was, that maby the flywheel is the problem, maby the belts are the problem, maby the mounts are the problem...maby maby,maby..... Aha… I thought they had been tested. We had many discussions over Whatsapp and the seller said that if they woulb be in China they would take them immediatly back. Although they offered me 2000,-USD . I have the complete conversation on Whatsapp. But including transport, customs and tax they cost me around 5749,-€ what means 6422,- USD . Why I should loose 4422 USD ? For what ? I brought both compressors last Thursday to a compressor workshop – kaeser representative - This list of mistakes I got yesterday seems already close to fraud . - both compressors leak on different positions - at compressor 1 two cylinder feets are leaking - at compressor 1 air pipe conection to the head is leaking - at compressor 1 air pipe leaks on 2 positions - at compressor 1 head is leaking - at compressor 2 one cylinder feet is leaking - at compressor 2 one head is leaking - at both compressors the flywheel/fan is offset drilled – not centric - at both compressors the flywheel/fan is out of balance one with 573gr and the other with 621gr - both compressors do not reach 0,7mpa – maby it is only an adjustment of the valve, but if they had been tested, they should be adjusted- - both compressors throw the belts because of these problems and are not useable Conclusion of the workshop there : bring it to the junk yard .Probably he can not fix it and if he would try to fix all problems I could buy already one here in Greece for these costs. I payed already 300,- fort he motor mounts 500,- fort he mechanic and was over all 4 days on the road, because everything I can only find in Thessaloniki and this is around 180km far from me . I invested in my new company here now more than 25tsd Euro and all is standing still only because the compressors do not work as promised. I loose per day around 300,-€ now. Today I got one flywheel back from balancing. Costs 300,-€ , I although bought 3 new V-belts 150,-€ . After I asembled the compressor again and started the engine, I could still recognice heavy vibrations, but it has not thrown the belts. I although adjusted the air valve to increase the pressure. After 6 Bar the emergenca valve reacted and opened. So it is not possible to reach the 7bar as they promised. Moreover after around 5 min the cooling water started to cook . This compressor is not useable. I can send you many videos where you can see that the compressors are not working..