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Alibaba Gold Supplier 89 Denunciations

 
aditya

Denunciation made on Jun 02, 2019 11:38:07 pm

POSTED BY : aditya ON Jun 02, 2019 11:38:07 pm

Hello, I asked this supplier for a sample product. The sales manager asked me to send money 4 times than the original product with excuse that the product is going to be shipped with express courier. When I received the product, it had several damage on the alumunium body. I talked to the sales manager but he didnt want to be responsible for it and re direct the responsibility to the courier. I have all of the email conversation start from the beginning with this sales manager to prove. Please be careful when you are dealing with a person name Mr P****n. Regards Aditya

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Alibek

Denunciation made on Jun 02, 2019 3:41:14 am

POSTED BY : Alibek ON Jun 02, 2019 3:41:14 am

I paid $ 1500 to order an ostrich. Then they told me that your goods were detained in the territory of Kazakhstan. And they also asked to pay $ 890 with a refund. I paid. Then they ignored me. In connection were through Whatsapp. To give more information they wrote me through WhatsApp

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Thomas

Denunciation made on May 30, 2019 9:17:18 am

POSTED BY : Thomas ON May 30, 2019 9:17:18 am

I have ordered and payed for two ready assembled and tested compressors. Both compressors never have been tested for sure. No smell of Diesel in the fuel tanks and both engines were not fixed . I can send you a Video where we unpack the compressors. As you can see in the picture, it was not possible to tighten the screws, because they were too long and hit the top of the engine. The seller told me just to cut them …very professional – Whatsapp Chat can be provided. To fix everything I took a mechanic, who is specialiced in compressor technic, to assemble all. After the first start, the compressor has thrown down the belts. – Video I can supply. We tried it many times, but no chance to fix this problem. The engine moved always to he right side. The reason was that the engine mounts are too week and one was already broken- see picture- After I had four new engine mounts made to solve the problem- costs around 300,-€ plus 2 days on the road- I although changed all motor mount screws to the right lenght. I took again the mechanic to make the wheel adjustment with a special laser. Now the compressor was running about 2 minutes with very heavy vibrations. First problem he has not reached the promised 0,7 mpa. Only 0,55mpa were reached. Second problem, the compressor has thrown the belts again and already destroyed 2 belts- see pictures- After all this I had many discussions with the seller and I sent them many videos, where they could see how the belts are jumping, how much vibration the complete system has and how the compressor throws the belts. The answer was, that maby the flywheel is the problem, maby the belts are the problem, maby the mounts are the problem...maby maby,maby..... Aha… I thought they had been tested. We had many discussions over Whatsapp and the seller said that if they woulb be in China they would take them immediatly back. Although they offered me 2000,-USD . I have the complete conversation on Whatsapp. But including transport, customs and tax they cost me around 5749,-€ what means 6422,- USD . Why I should loose 4422 USD ? For what ? I brought both compressors last Thursday to a compressor workshop – kaeser representative - This list of mistakes I got yesterday seems already close to fraud . - both compressors leak on different positions - at compressor 1 two cylinder feets are leaking - at compressor 1 air pipe conection to the head is leaking - at compressor 1 air pipe leaks on 2 positions - at compressor 1 head is leaking - at compressor 2 one cylinder feet is leaking - at compressor 2 one head is leaking - at both compressors the flywheel/fan is offset drilled – not centric - at both compressors the flywheel/fan is out of balance one with 573gr and the other with 621gr - both compressors do not reach 0,7mpa – maby it is only an adjustment of the valve, but if they had been tested, they should be adjusted- - both compressors throw the belts because of these problems and are not useable Conclusion of the workshop there : bring it to the junk yard .Probably he can not fix it and if he would try to fix all problems I could buy already one here in Greece for these costs. I payed already 300,- fort he motor mounts 500,- fort he mechanic and was over all 4 days on the road, because everything I can only find in Thessaloniki and this is around 180km far from me . I invested in my new company here now more than 25tsd Euro and all is standing still only because the compressors do not work as promised. I loose per day around 300,-€ now. Today I got one flywheel back from balancing. Costs 300,-€ , I although bought 3 new V-belts 150,-€ . After I asembled the compressor again and started the engine, I could still recognice heavy vibrations, but it has not thrown the belts. I although adjusted the air valve to increase the pressure. After 6 Bar the emergenca valve reacted and opened. So it is not possible to reach the 7bar as they promised. Moreover after around 5 min the cooling water started to cook . This compressor is not useable. I can send you many videos where you can see that the compressors are not working..

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Stefano

Denunciation made on May 21, 2019 2:38:02 am

POSTED BY : Stefano ON May 21, 2019 2:38:02 am

Yiwu Lamsee Art & Crafts Factory, address: No. 25-31, Changchun 7th Street, Yiwu, Zhejiang, China, website: https://lamsee.en.alibaba.com - I SENT AN ORDER TO THEM ON OCTOBER 2018 TOGETHER WITH A SAMPLE OF PREVIOUS PRODUCTION AND THEY HAD TO PRODUCE EXACTLY SAME PRODUCTS AND HAD TO DELIVER BEFORE CHINESE NEW YEAR. FIRST BATCH OF SAMPLES WERE PRINTED ON WRONG PAPER, SECOND WERE BREAKING AND FALLING DOWN, THIRD HAD DANGEROUS METAL INSIDE TO KEEP SHEETS ATTACHED. CUSTOMER IN MAY 2019 CANCELLED THE ORDER AND AFTER ALL DAMAGES THEY CAUSED THEY EVEN REFUSE TO RETURN DEPOSIT.

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Stefano

Denunciation made on May 21, 2019 2:31:02 am

POSTED BY : Stefano ON May 21, 2019 2:31:02 am

I SENT AN ORDER TO THEM ON OCTOBER 2018 TOGETHER WITH A SAMPLE OF PREVIOUS PRODUCTION AND THEY HAD TO PRODUCE EXACTLY SAME PRODUCTS AND HAD TO DELIVER BEFORE CHINESE NEW YEAR. FIRST BATCH OF SAMPLES WERE PRINTED ON WRONG PAPER, SECOND WERE BREAKING AND FALLING DOWN, THIRD HAD DANGEROUS METAL INSIDE TO KEEP SHEETS ATTACHED. CUSTOMER IN MAY 2019 CANCELLED THE ORDER AND AFTER ALL DAMAGES THEY CAUSED THEY EVEN REFUSE TO RETURN DEPOSIT.

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Vindobona

Denunciation made on May 19, 2019 7:58:42 am

POSTED BY : Vindobona ON May 19, 2019 7:58:42 am

Golden supplier on Alibaba: WEIFANG Hawier Industrial&Trade Co.,Ltd, Add: Room 1808 DongSheng Plaza Dongfeng East St., Weifang Shandong, China did cheated us. We are wholesaler of packing materials. We got an unsasked email from market@hawier.com with offer ofLDPE ziplock bags. We were interested. They sent us samples and the quality was OK so we made deal. After we paid for the goods we received the cargo. The quality was so terrible, completely different to approved samples. All bags were made from very thin foil-very easy to break, difficult to open and close without damaging the, also it was somehow dirty and has some chemical smell also. Everything we had to bring to garbage disposal plant and pay for burning these bags. The factory even admitted "the quality was not the same as samples" but refuse return money or replace the bags with new shipping. The only what the offer to us: if we buy full container of LDPE ziplock bags again they give us tiny discount and this time the quality will be better. (the discount the offer for another order was even less than what we paid for first order) Absolutely terrible factory, dishonest.Waist of time, waist of energy, waist of money to cooperate with them.

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MD IRFAN

Denunciation made on May 16, 2019 6:21:03 am

POSTED BY : MD IRFAN ON May 16, 2019 6:21:03 am

I am the Owner of STAR PAINTS AND CHEMICALS from India. I made a contract with Ms Audrey who represent HEBEI SUPAI BIOLOGICAL TECHNOLOGY CO.,LTD on 21ST JAN 2019 for a product named BINDER quantity 58.8 MT at 300USD CIF NHAVA SHEVA and according to agreement I had made 10% advance payment which is 1764 USD on 24th jan 2019. And according to agreement they have to deliver the goods within 10-12 days of receiving advance payment. But still now they haven’t deliver any goods. Whenever I asked to deliver the goods they want some time and this happen every time, after to much delay I asked to refund my advance amount then they also deny to refund my whole amount by giving ridiculous reason and tell that he will only refund 1500 USD but you have to wait for month, unfortunately for this conversion of refund one month gone but they also not refunded the same. Due to this behavior of company I am in huge loss because I made an agreement with them that’s why I haven’t imported material from any supplier and waited for delivery. This is very shameful that any company send any amount to any company on faith if this happen to any company then it also shameful for that country also. So its my kindly request to you please see this matter carefully and take relevant action on this company and refund my amount as per agreement which is written on agreement that IF THE PRODUCT ARRIVES OR LATE,DELAY EACH DAY WE WILL BE PAID ACCORDING TO 0.2% OF TOTAL AMOUNT OF THE CONTRACT TO YOU. So according to agreement if I give 15 days to deliver the goods then the amount of demurrage is approx 35 USD per day, and the total demurrage is approx. 3000 USD and advance is 1764 USD so the total amount is 4764 USD according to agreement. I am enclosing all the details certificate given by the company in email so please attachment. Lastly I want to say that please officers see this matter seriously because this is not the matter of 1764 USD , it is the matter of faith and responsibility of any country official that nobody can hurt any other.

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Judy

Denunciation made on Apr 30, 2019 10:31:53 am

POSTED BY : Judy ON Apr 30, 2019 10:31:53 am

Just wanted to warn everyone about this “supplier” Heifei longnew pet products co., Ltd. on Alibaba. We fortunately only bought a small test order, only to find out that they go around photoshopping images from real companies and knocking off their products. The products were horrible quality. We received a cease and desist from the company that actually owns the patent and product designs. Stay away! They’re clearly a bad player and will scam or steal as necessary. You can get sued or have the inventory seized. Fortunately, we don’t have a huge loss but it could’ve been catastrophic.

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Igor Chentsov

Denunciation made on Apr 25, 2019 9:08:55 am

POSTED BY : Igor Chentsov ON Apr 25, 2019 9:08:55 am

In march 2018 I placed the request in Alibaba that I require HDPE in granulas to supply in Ukraine. The company SHENZHEN POLYONE NEW MATERIALS CO.,LTD contacted me by Skype. Contact person Emma wong (sales manager). email - emma@polyoneplastic.com Skype - live:emma_8189 After some negotiation I ordered samples of some HDPE. I paid by SWIFT, paypal or bank card was not an option from supplier. The order was received in time. The quality was very good. Just we ordered two containers and paid for it totally 21'180 USD, they shipped the goods but hold bill of ladings for two month without reply on our emails and calls. In the end, we received bills of lading with huge demurrage paid. We've opened containers and found there some garbage, not our order. We wrote, called many times, but they disappiar. We paid by SWIFT under sales contract. In all documents there was correct material, but in real there was some send. How did they pass Export control with garbage inside? Company details: SHENZHEN POLYONE NEW MATERIALS CO.,LTD (or Shenzhen Lili Wanxin Materials Co., Ltd.) Business registration number: 440301112443916 Unified Social Credit Code: 914403003352208813 Legal representative:Liu Hui Address:Room 403,B Building,DaXin Commercial Building, No 3083,NanXIn Road,NanTou Street, NanShan District,ShenZhen city,China. Bank details: BANK OF CHINA SHENZHEN YIYUANLU BRANCH ADDRESS:FIRST FLOOR BULIDING 10,MINGJIAFUJU,NO 16,ZHENGFENG ROAD,NANSHAN DISTRIC T,SHENZHEN CITY, P.R.CHINA POST CODE:518052 SWIFT CODE: BKCHCNBJ45A ACCOUNT NUMBER: 752364993630 BENEFICIARY NAME:SHENZHEN POLYONE NEW MATERIALS CO.,LTD Owner details: First name: Hui Family name: Liu Passport series and No.: ID card number: 430422199406286434 Date of issue: 2012.06.25-2022.06.25 Issuing authority: Police Station of HengNan City Registration № region taxpayer cards: 440300335220881 Date of birth: 1964-06-28 Place of birth: HengNan city, HuNan province Registered: China At the moment taking into account all costs we lost about 30'000 USD and supplier just disappeared.

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Hermelina

Denunciation made on Apr 17, 2019 4:09:52 am

POSTED BY : Hermelina ON Apr 17, 2019 4:09:52 am

The company is a fraud. I bought 4 round dinning tables. During negotiations, I was shown a package that does not meet the requirements of security and safety of goods. I have been asking the company to change the packaging for a long time in order to get the goods undamaged. But they refused me. I was promised that the tables will be fine. They ignored my requests and sold me a low-quality product. In addition, the tables are damaged. I made claims, but they suggested that I repair the tables by myself. They also offered to buy materials for repair for my money. To sell tables I need quality photos or pictures. But they refuse me. Just do not respond to my requests. This company is a typical Chinese crook, which sells low quality for high prices. They need to be stopped in order not to deceive other customers. I will write a complaint to the Ministry of the Interior and the Сustoms Department.

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