Denunciation made on Feb 26, 2018 6:23:06 am
We, on behalf of Shanghai ChangLong Food Pty Ltd, purchased a container of donkey meat with Chirinos Pedraglio Claudio from KKARA SAC Peru. The contract has been signed in the end of Jul 2017 with the initial 50% deposit paid at the same time. The production is due to be completed within 10 days after KKARA received payment. However, KKARA hasn't shipped our good so far and it's now Feb 2018, nearly 8 months after contract date.
I spoke to manager Claudio and he gave different excuses within the first 4 months, including livestock price jump, short of supply of donkey. He continued to make promise he would ship container soon, but this has never happened. During this period, he even provided me with a fake Bill of lading.
In early Dec, I started losing patience, I didn't see any effort made by him to fulfill this order, therefore I requested Claudio to return deposit, which he agreed. But he said he can't return funds now because he has spent those money on live stock for production and waiting for payment from his customers. Ridiculous, ANOTHER LIE! This man has no money to run the business and has to use customer's money. This is certainly unethical business practice. and talking ironically, he kept telling me that the animal is too expensive and make this business unworkable, which means the money is not spent on animal purchasing. But he refused even to do a partial refund.
So far I have totally lost confidence in this company and he has responded to customer queries with lots of lies and cheats. No effort to ship this container, and no intention to refund money. I would seriously alert anyone who wants to do business with this company. he and his company has no credibility at all. Please do not trust this company and they will definitely piss you off, they provided government docs approved by Peru regulator to gain your trust, but the owner is not an honest business man and very risky if you want to lose control over your money. You will definitely be pissed off by doing business with them. ANOTHER SHIT COMPANY FROM PERU.
I'm now considering taking legal action against him to try get my money back. However, this is certainly prolonged and exhausting process.